Ghislain de Kerviler, CEO of International SOS Switzerland and Lucas Cohen from Controll Risks – a joint venture partner, are summarizing the steps organizations can take to implement a comprehensiv travel risk management strategy.
Obtain a good understanding of the demographic mix of your staff – their nationalities, immigration status and visa-restrictions/requirements together with arrangements for evacuation in case of emergencies.
Prepare traveller as much as you can. Provide them with substantial health, medical and security-risks informations. Identyfy and track your peoples movements especially for those in remote sites. Make plans for evacuation and relocation sites and airports from where they can be replaced.
To minimize risk, consider tracking system as an essential component of your travel risk management stratregy. It can be used to coordinate and response to emergencies, even when the target person does not now yet the facts of the crises.
In an emergency situation
Assess your exposure.Find out how many expats, business travellers and other emplyees you have in an affected area. Identify designated decision-makers makers, as outlined in your business contingency and emergency planning. Maintain communication with your travellers, expatriates and the national population as well and keep them informed of accurate information so that they are not only relying on the medias. Implemet evacuations only when necessary. Be flexible and explore all solutions. Manage travellers expectations and emotions, and those of their families as well.
Revisit your location and your corporate policies. Assess what worked well and what didn’t. Device steps to enshure you are better prepared for the next time. Revisit your Emergency Response Plan and test it over it is up to date as well. Use a crisis as a way to continue to educate your employees about your various policies, precedures and training courses and other assistance recourses you may need in the futur. Employees will feel supported and maintain the confidence to continue to travel.
For further information about these and other services contact www.internationalsos.com
Locations and infrastructur
Further International SOS-Reports:International SOS Healthmap 2012 highlights complexity of medical risks worldwide International SOS launches Malaria solution SOS: Schutz für Expats und Geschäftsreisende weltweit
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